Our Support Policy
- We’re here to support you while you learn about Mammoth.
- To get a response more promptly, you are recommended to email us directly at firstname.lastname@example.org. Please include your contact information and description of support.
- We try to answer your questions within 12-24 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
- Support time schedule is Monday – Friday: -9.00 – 7.00 PST
- Please tell us how we can help, send your request for support to email@example.com and be sure to include your name and contact information.
- Mammoth is your resource. Give us your comments and suggestions to help us improve.