Our Support Policy

  • We’re here to support you while you learn about Mammoth.
  • To get a response more promptly, you are recommended to email us directly at Please include your contact information and description of support.
  • We try to answer your questions within 12-24 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
  • Support time schedule is Monday – Friday: -9.00 – 7.00 PST
  • Please tell us how we can help, send your request for support to and be sure to include your name and contact information.
  • Mammoth is your resource. Give us your comments and suggestions to help us improve.